Privacy Policy

 

This Privacy Policy outlines how Margaret Patricia Martin (ABN 59394120877) of Western Australia (“we,” “us,” or “our”) collects, uses, discloses, and stores your personal information in accordance with the Australian Privacy Act 1988 (Cth) and associated regulations.

 

1. What Information We Collect
We collect the following types of personal information:

  • First and last name

  • Email address

  • Workshop attendance records

  • Optional questionnaire responses

  • Contact form submissions via Webador

  • Case notes from one-on-one grief support sessions (retained for seven years as required by Australian law)

2. How We Collect Information
We collect personal information directly from you when you:

  • Register for a workshop

  • Submit a contact form

  • Complete an optional questionnaire

  • Book or attend a one-on-one support session

  • Interact with our website or digital platforms

3. Payment Information
Payments are processed through Humanitix. We do not receive or store your payment card details. Humanitix handles all financial data in accordance with its own privacy and security policies.

4. Use of Information
We use your information to:

  • Process bookings and registrations

  • Deliver workshops and one-on-one sessions

  • Maintain attendance records

  • Respond to enquiries

  • Provide updates, resources, or relevant information

  • Fulfil legal and professional record-keeping obligations

5. Cookies and Website Tracking
Our website (hosted by Webador) uses default cookies to improve functionality and user experience. These may collect anonymous metadata such as browser type, device, and time of visit. By using our site, you consent to this standard cookie usage.

6. Data Storage and Security
All personal data is stored securely. Case notes are stored in accordance with Australian professional requirements. Data submitted through Webador or processed via Humanitix may be stored on servers located outside Australia depending on their systems. We do not sell or trade personal information. Data is only shared with third parties where necessary to deliver essential services (e.g., Zoom, Humanitix, Webador).

7. Use of Zoom
Our workshops and one-on-one sessions are hosted via Zoom. By attending, you acknowledge that Zoom may collect metadata related to your participation (such as IP address, device ID, and session duration). We do not enable Zoom to access, sell, or use personal data for marketing or profiling purposes.

8. Access and Corrections
You may request access to your personal information or request corrections by contacting us at info@mycondolencesworkshop.com.

9. Changes to This Policy
We may update this policy periodically. The most recent version will always be available on our website.

10. Contact
For questions about this Privacy Policy, please contact:

Margaret Patricia Martin
Email: info@mycondolencesworkshop.com
Location: Western Australia, Australia
ABN: 59394120877

ABN

59 394 120 877